Privacy Policy for Seraph Capital LLC (seraph.capital)

Last Updated: July 23, 2026

1. Introduction and Scope

Seraph Capital LLC ("Seraph Capital," "we," "us," or "our") respects your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

  • visit seraph.capital or a Seraph Capital subdomain or landing page;
  • submit a form operated by Seraph Capital on our websites or through a third-party platform;
  • request information or educational materials;
  • inquire about business-purpose real estate funding;
  • submit information concerning a property, mortgage note, or related transaction;
  • schedule an appointment;
  • subscribe to email communications;
  • communicate with us by email, telephone, or text message; or
  • otherwise interact with Seraph Capital.

Collectively, these websites, forms, communications, and related services are referred to as the "Services."

Our financing and transaction services are primarily directed toward business-purpose real estate activities. We may nevertheless collect personal information about individuals acting as business owners, representatives, guarantors, property owners, note holders, borrowers, lenders, investors, or other transaction participants.

This Privacy Policy does not govern the independent privacy practices of websites, platforms, or services that Seraph Capital does not control.

2. Information We Collect

The information we collect depends on how you interact with us.

A. Contact and Business Information

We may collect:

  • name;
  • email address;
  • telephone or mobile number;
  • mailing or physical address;
  • company or entity name;
  • job title or business role;
  • preferred communication method; and
  • other contact or business information you provide.

B. Property, Funding, Note, and Transaction Information

When you request funding, submit a mortgage note for evaluation, or inquire about another transaction, we may collect information such as:

  • property addresses and characteristics;
  • property type and intended use;
  • purchase price, estimated value, rents, expenses, project costs, and rehabilitation information;
  • requested funding amount and proposed use of funds;
  • business ownership and entity information;
  • loan, mortgage, lien, and note information;
  • original and current balances;
  • interest rates, payment terms, and maturity dates;
  • payment histories and servicing information;
  • information concerning parties to a proposed transaction;
  • documents or records you voluntarily provide; and
  • other information reasonably necessary to evaluate, structure, facilitate, or administer the requested service or transaction.

Please do not provide sensitive information that we have not requested.

C. Communications and Relationship Information

We may collect and retain information relating to your interactions with us, including:

  • website and landing-page submissions;
  • social-media lead-form submissions;
  • emails and email responses;
  • email-delivery and engagement information;
  • telephone-call dates, times, durations, and related records;
  • call recordings or transcriptions, where enabled and used in accordance with applicable requirements;
  • text messages and text-message responses;
  • appointment and scheduling information;
  • information or materials you request;
  • customer-care requests;
  • communication preferences; and
  • records of follow-up and other interactions.

D. SMS Consent and Preference Information

When you opt in to receive text messages from Seraph Capital, we may collect and maintain:

  • your mobile telephone number;
  • the date, time, source, and method of your opt-in;
  • the consent language presented at the time of opt-in;
  • the categories of messages you agreed to receive;
  • your text-message responses;
  • opt-out, help, and re-subscription requests;
  • message-delivery and status information; and
  • records reasonably necessary to document and honor your messaging preferences.

Providing a telephone number does not, by itself, authorize every type of text message. Where consent is required, text messages are sent in accordance with the consent and disclosures presented through the applicable opt-in process.

E. Technical and Usage Information

When you use our online Services, we and service providers acting on our behalf may automatically collect or process information such as:

  • Internet Protocol address;
  • browser type and version;
  • device type;
  • operating system;
  • screen and device characteristics;
  • referring and exit pages;
  • pages viewed;
  • links, buttons, forms, and other website features used;
  • dates and times of access;
  • session and navigation information;
  • referral, campaign, and attribution information;
  • approximate geographic location derived from an IP address;
  • website-performance information;
  • error and diagnostic information;
  • network and security information; and
  • information used to identify spam, automated traffic, fraud, or abuse.

IP addresses may be processed to deliver and secure the website, identify abusive or automated traffic, derive approximate location, distinguish visits or sessions, and analyze website usage.

Technical information may be stored in its original form or may be truncated, aggregated, hashed, pseudonymized, or otherwise transformed.

3. How We Collect Information

A. Directly from You

We collect information when you:

  • complete a website or landing-page form;
  • submit a form operated by us on a third-party platform, including a Facebook lead form;
  • request information or educational materials;
  • inquire about or request business-purpose funding;
  • submit information concerning a mortgage note, property, or transaction;
  • schedule an appointment;
  • subscribe to email communications;
  • send us an email or text message;
  • speak with us by telephone; or
  • otherwise provide information voluntarily.

B. Through Automated Technologies

We and service providers acting on our behalf may collect or process information through:

  • web-server and application logs;
  • website analytics systems;
  • content-delivery and network-security systems;
  • cookies;
  • scripts;
  • pixels;
  • session or visitor identifiers;
  • form-processing technologies;
  • email-delivery and engagement technologies; and
  • similar technologies.

Some analytics, security, and infrastructure technologies may process technical information without placing a traditional cookie on your device.

C. Through Business Systems and Service Providers

Information may be transmitted, stored, or processed through systems used to operate our business, including:

  • website hosting and infrastructure;
  • privately hosted analytics;
  • content delivery and network security;
  • customer relationship management;
  • form processing;
  • appointment scheduling;
  • email delivery and management;
  • telephone and text-message communications;
  • call recording or transcription, where used;
  • document management;
  • data storage and backup;
  • fraud prevention; and
  • technical support and administration.

These descriptions identify categories of business functions and are not intended to serve as an exhaustive public inventory of our technology providers.

D. From Transaction Participants

When relevant to a service or transaction, we may receive information from people or organizations involved in that matter, such as:

  • borrowers;
  • lenders;
  • investors;
  • note holders;
  • note purchasers or sellers;
  • loan servicers;
  • brokers;
  • property owners;
  • title, escrow, valuation, closing, or due-diligence providers;
  • attorneys, accountants, and other professional advisers; and
  • other parties involved in a requested service or transaction.

4. How We Use Information

We may use information to:

  • respond to inquiries and requests;
  • provide requested information, documents, resources, or educational materials;
  • provide customer service and requested follow-up;
  • evaluate business-purpose funding requests;
  • evaluate properties, mortgage notes, and proposed transactions;
  • conduct due diligence;
  • communicate about inquiries, appointments, applications, properties, notes, funding requests, and transactions;
  • identify potentially appropriate lenders, investors, purchasers, sellers, servicers, or other transaction participants;
  • structure, facilitate, document, administer, or complete requested services and transactions;
  • manage appointments and scheduling;
  • send newsletters, tips, updates, insights, and educational communications by email when you have subscribed to receive them;
  • send text messages for the purposes described in Section 5;
  • maintain records of consent, subscriptions, preferences, and opt-out requests;
  • operate, maintain, analyze, troubleshoot, and improve our Services;
  • understand website traffic, referral sources, campaign performance, and website usage;
  • diagnose website errors and performance issues;
  • prevent and detect fraud, spam, abuse, security incidents, and unlawful activity;
  • protect our rights, systems, users, and business;
  • comply with legal, regulatory, contractual, and recordkeeping obligations;
  • establish, exercise, or defend legal claims;
  • enforce our agreements and policies; and
  • carry out another purpose disclosed when information is collected or authorized by you.

5. Text Messages and SMS Consent

Seraph Capital's SMS program is used for non-promotional communications associated with an inquiry, appointment, information request, requested follow-up, customer-care matter, application, or transaction.

You may opt in through:

  • forms on seraph.capital;
  • forms on Seraph Capital subdomains or landing pages;
  • appointment or scheduling forms;
  • Facebook lead forms or other third-party forms operated by Seraph Capital; and
  • other opt-in methods that clearly disclose the applicable SMS terms.

Depending on your interaction with us and the consent you provide, messages may include:

  • responses to an inquiry or question;
  • information, documents, resources, or educational materials you requested;
  • appointment confirmations and reminders;
  • scheduling changes or updates;
  • requested follow-up;
  • customer-care communications;
  • requests for information needed to address your inquiry;
  • updates concerning an application, property, mortgage note, or transaction you submitted; and
  • responses to text messages you send us.

Seraph Capital does not use this SMS program to send promotional or marketing text messages.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to the telephone number that sent the message. After you opt out, you may receive a final message confirming that your request has been processed.

For assistance, reply HELP or contact us using the information in Section 16.

Consent to receive text messages is not a condition of purchasing any product or service.

An SMS opt-out applies to text messages covered by the request. It does not automatically unsubscribe you from email communications or prevent us from communicating through another method in response to your request, in connection with a transaction, or where otherwise permitted or required.

6. How We Disclose Information

We do not sell or rent personal information collected through the Services.

We may disclose information in the following circumstances.

A. Service Providers

We may disclose information to service providers that perform functions on our behalf, including providers of:

  • website hosting and infrastructure;
  • analytics;
  • data storage and backup;
  • content delivery;
  • network and information security;
  • customer relationship management;
  • appointment scheduling;
  • form processing;
  • email delivery and management;
  • telephone and text-message communications;
  • call recording or transcription, where used;
  • document management;
  • fraud prevention;
  • professional services; and
  • technical administration and support.

These providers may process information only as reasonably necessary to provide services to us, protect their systems, comply with applicable requirements, or carry out another purpose authorized by us.

They are not authorized by Seraph Capital to use information collected on our behalf for their own unrelated marketing or promotional purposes.

B. Funding and Transaction Participants

When you request that we evaluate, arrange, facilitate, or administer a service or transaction, we may disclose relevant information to people or entities reasonably involved in that process, including:

  • potential or actual lenders;
  • investors;
  • note purchasers or sellers;
  • borrowers;
  • brokers;
  • loan servicers;
  • title, escrow, valuation, closing, or due-diligence providers;
  • attorneys, accountants, consultants, and other professional advisers; and
  • other parties reasonably necessary to provide the requested service or complete the transaction.

For example, information submitted with a funding request may be provided to a prospective lender so the request can be evaluated. Information concerning a mortgage note may be provided to a prospective purchaser, seller, servicer, or due-diligence provider.

These disclosures do not authorize a recipient to use your mobile number or SMS consent for unrelated marketing or promotional purposes.

C. Legal and Protective Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

  • comply with applicable law, regulation, legal process, subpoena, or court order;
  • respond to a governmental or regulatory request;
  • investigate suspected fraud, abuse, misconduct, or unlawful activity;
  • protect the safety, rights, property, or security of Seraph Capital or another person;
  • enforce an agreement or policy; or
  • establish, exercise, or defend a legal claim.

D. Business Transfers

Information may be disclosed or transferred as part of an actual or proposed merger, acquisition, financing, reorganization, sale of assets, change of control, insolvency proceeding, or similar business transaction, subject to applicable requirements.

E. At Your Direction

We may disclose information when you direct or authorize us to do so or when disclosure is reasonably necessary to provide an interaction, introduction, service, or transaction you request.

7. Mobile Information and SMS Opt-In Data

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in data, consent records, and messaging preferences will not be sold, rented, or transferred to another party for its own marketing, promotional, or lead-generation use.

The disclosure categories described in Section 6 do not authorize any lender, investor, purchaser, seller, affiliate, or other transaction participant to use your SMS consent to send you marketing or promotional text messages.

We may disclose mobile information and SMS opt-in data only to service providers acting on our behalf when reasonably necessary to:

  • deliver and administer Seraph Capital text messages;
  • maintain consent and opt-out records;
  • provide messaging support;
  • prevent fraud, spam, abuse, or security threats; or
  • comply with applicable requirements.

Those service providers may use the information only to provide the applicable services to Seraph Capital.

8. Cookies, Analytics, and Similar Technologies

We and service providers acting on our behalf may use cookies, server logs, scripts, pixels, analytics technologies, security technologies, and similar tools to:

  • operate and deliver the website;
  • provide necessary functionality;
  • maintain network and website security;
  • detect automated traffic, spam, fraud, and abuse;
  • understand how visitors use the website;
  • distinguish visits or sessions;
  • measure referral and campaign performance;
  • evaluate email delivery or engagement;
  • diagnose errors and performance issues; and
  • improve website content, performance, and usability.

These technologies may collect or process information such as:

  • IP addresses;
  • browser and device characteristics;
  • approximate location;
  • referral sources;
  • pages viewed;
  • website interactions;
  • session information;
  • campaign parameters; and
  • dates and times of visits.

Some technologies may perform analytics, security, or infrastructure functions without storing cookies in your browser. Other technologies may use cookies or similar browser storage when necessary for their operation.

You can control certain cookies through your browser settings. Blocking or deleting cookies does not necessarily prevent server-side logging, IP-address processing, cookieless analytics, or network-security technologies from operating. Disabling necessary technologies may also affect website functionality or security.

Some browsers offer a "Do Not Track" setting. Because there is not currently a uniform standard for interpreting these signals, our Services do not respond to ordinary Do Not Track browser settings.

Service providers may process information over time as needed to provide analytics, security, communications, and infrastructure services on our behalf. We do not authorize them to use that information for their own cross-site targeted advertising.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • provide requested services;
  • evaluate or administer applications and transactions;
  • manage our relationship and communications with you;
  • maintain business records;
  • document subscriptions, consent, preferences, and opt-out requests;
  • comply with legal, regulatory, contractual, tax, and recordkeeping obligations;
  • resolve disputes;
  • prevent fraud and abuse;
  • enforce agreements; and
  • establish, exercise, or defend legal claims.

Retention periods vary depending on the nature of the information, the reason it was collected, the status of the relevant relationship or transaction, applicable requirements, and legitimate business needs.

We may retain aggregated or deidentified information where it can no longer reasonably be linked to an identifiable individual.

10. Data Security

We use reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, use, loss, alteration, or disclosure.

These measures may include:

  • encryption during transmission;
  • access controls and authentication;
  • secure hosting and infrastructure;
  • network and application security;
  • data backups;
  • monitoring and fraud-prevention controls;
  • personnel and provider controls; and
  • review of security practices.

No website, transmission method, storage system, or security measure can be guaranteed to be completely secure. You should use appropriate care when transmitting confidential information electronically.

11. Your Choices and Privacy Rights

Depending on where you reside and the laws applicable to our processing, you may have the right to:

  • request information about personal information we maintain about you;
  • request access to certain personal information;
  • request correction of inaccurate or incomplete information;
  • request deletion of certain information;
  • withdraw consent where processing is based on consent;
  • update your contact or communication preferences;
  • unsubscribe from email communications;
  • opt out of text messages; and
  • exercise other privacy rights provided by applicable law.

These rights may be subject to legal exceptions. For example, we may retain information needed to complete a requested transaction, comply with recordkeeping obligations, prevent fraud, resolve a dispute, or establish or defend a legal claim.

Email Communications

You may unsubscribe from optional email communications by using the unsubscribe method included in the email or by contacting us.

After unsubscribing from optional email communications, we may still send non-promotional emails concerning an inquiry, appointment, transaction, security issue, legal notice, or existing business relationship.

Text Messages

You may opt out of text messages by replying STOP. For assistance, reply HELP.

Updating Your Information

You may contact us to request that we update or correct contact or account information you previously provided.

Privacy Requests

To submit a privacy request, contact us at [email protected] and provide enough information for us to understand and respond to the request.

We may take reasonable steps to verify your identity and authority before processing a request.

12. California Privacy Disclosures

This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), applies to Seraph Capital's processing of their personal information.

Categories of Personal Information

During the preceding 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as names, postal addresses, email addresses, telephone numbers, IP addresses, and online identifiers;
  • Customer-record information, such as contact, business, financial, property, note, loan, and transaction information;
  • Commercial information, such as inquiries, requested services, applications, transaction records, and communication preferences;
  • Internet or electronic-network activity, such as browsing, navigation, interaction, referral, session, and website-usage information;
  • Approximate geolocation information derived from an IP address;
  • Audio, electronic, or similar information, such as emails, text messages, telephone records, and call recordings or transcriptions where used;
  • Professional or employment-related information, such as company name, job title, or business role; and
  • Other information you voluntarily provide in connection with an inquiry, application, appointment, or transaction.

The sources of these categories are described in Section 3. The business and commercial purposes for collecting and using them are described in Section 4.

We may disclose these categories to service providers and transaction participants for the business purposes described in Section 6.

Sale and Sharing

Seraph Capital does not sell personal information.

Seraph Capital does not share personal information for cross-context behavioral advertising.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age.

California Rights

Subject to applicable limitations and verification requirements, California residents may have the right to:

  • know the categories of personal information collected about them;
  • know the sources, purposes, and categories of recipients associated with that information;
  • access specific pieces of personal information;
  • request deletion of certain personal information;
  • request correction of inaccurate personal information;
  • opt out of the sale or sharing of personal information;
  • limit certain uses or disclosures of sensitive personal information, where applicable; and
  • exercise their privacy rights without unlawful discrimination.

Because Seraph Capital does not currently sell personal information or share it for cross-context behavioral advertising, we do not currently provide a separate "Do Not Sell or Share My Personal Information" link.

If those practices change, we will update this Privacy Policy and provide legally required opt-out methods.

To exercise an applicable California privacy right, contact us at [email protected].

We may request information reasonably necessary to verify your identity and the request. An authorized agent may submit a request where permitted by law, but we may require evidence of the agent's authority and verification of the individual's identity.

California residents may also request information under California's "Shine the Light" law concerning disclosures of certain personal information to third parties for their direct-marketing purposes. Seraph Capital does not disclose personal information to third parties for their own direct-marketing purposes.

13. Age and Children's Privacy

The Services are intended for adults who are at least 18 years old.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

14. Third-Party Websites, Platforms, and Services

The Services may contain links to websites or services operated independently by third parties.

Seraph Capital may also operate forms on third-party platforms. Information submitted to Seraph Capital through such a form is handled by us as described in this Privacy Policy. The platform may independently collect or process information under its own privacy policy and terms.

We do not control and are not responsible for the independent privacy, security, or data-handling practices of third parties.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, technology, practices, or legal obligations.

When we update the policy, we will revise the "Last Updated" date at the top. Material changes may also be communicated through another appropriate method when required.

The revised policy becomes effective when posted unless a different effective date is stated.

16. Contact Us

Questions, concerns, and privacy requests may be directed to:

Seraph Capital LLC
Email: [email protected]
Website: seraph.capital